Shipping policy
Thank you for choosing ESSINK.
Our goal is to provide a smooth and reliable shopping experience from the moment you place your order to the moment it arrives at your door. Please review the details of our shipping and delivery process below.
Processing Time
All orders are typically processed within 1–3 business days after the order is placed.
Orders are not processed on weekends or public holidays.
Once your order has been processed, you will receive a confirmation email with tracking information so you can monitor your shipment.
Delivery Time
Delivery times may vary depending on your location.
Estimated delivery time:
Canada & United States: 7–15 business days
International Orders: 10–20 business days
Please note that delivery times are estimates and may vary due to shipping carrier operations or customs processing.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.
Occasionally, we may offer free shipping promotions on selected products or orders.
International Shipping
ESSINK ships to many countries worldwide.
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer and are determined by the local customs authority.
Delivery Delays
While we strive to deliver your order within the estimated time frame, delays may occasionally occur due to factors beyond our control such as:
• Weather conditions
• Carrier delays
• Customs processing
If your order experiences an unusual delay, please contact us and we will gladly assist you.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
This allows you to follow your package as it makes its way to you.
Shipping Restrictions
Currently, we are unable to ship to P.O. boxes or APO/FPO military addresses.
Some remote locations may experience longer delivery times.
Returns & Exchanges
For full details about returns or exchanges, please refer to our Return & Refund Policy
Contact Us
If you have any questions about shipping or your order, our support team is here to help.
Email: support@essink.ca
We aim to respond to all inquiries within 24 hours.